badjle Privacy Policy

badjle is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") applies to the badjle website (https://badjle.cam) and all digital services operated under it.

This Policy describes what types of personal information we collect, how it is used, under what circumstances it may be shared with third parties, and what steps we take to keep your information secure. By using any badjle service, you are considered to have agreed to the terms of this Privacy Policy.

If you have any questions or concerns about this Policy, please contact us directly. Our customer support team is always here for you.

During registration, login, and use of various services on the badjle platform, we may collect the following types of information:

2.1 Personal Information Provided Directly by You

When you register or create an account on our platform, we collect the following information:

• Full name (legal name)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for KYC verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)

2.2 Automatically Collected Information

The following information may be collected automatically while you browse our website:

• IP address and device identifier
• Browser type and version
• Operating system information
• Date, time, and duration of website visits
• A log of which pages you visited
• Referral URL (where you came from before visiting our site)
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

To ensure the security of your financial transactions and to promote responsible gaming, we collect:

• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus claim and usage information
• VIP level and reward points information

badjle collects and uses your personal information only for the following legitimate purposes:

3.1 Account Management and Verification

We use your information to create and manage your account and to ensure its security. This information is essential for completing age verification (confirming 21+) and identity verification (KYC — Know Your Customer).

3.2 Service Delivery and Improvement

Your usage patterns are analyzed to personalize your gaming experience, improve our service quality, and develop new games or features.

3.3 Financial Transaction Processing

Your payment information is used to successfully process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, and bank transfer.

3.4 Fraud Prevention and Security

We monitor transaction patterns to prevent unauthorized account use, money laundering, and other fraudulent activities. This is also important for your own protection.

3.5 Responsible Gaming

Monitoring your gaming behavior to ensure responsible gaming is one of our primary responsibilities. If we notice any concerning gaming patterns, we may reach out to offer support.

3.6 Communication and Customer Support

Your contact information is used to communicate with you on important matters, to inform you of promotional offers (if you have consented), and to provide customer support.

badjle never sells your personal information. However, information may be shared with third parties in the specific circumstances below:

4.1 Payment Processing Partners

The necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your financial transactions. This information is used solely for the purpose of processing transactions.

4.2 Technology and Service Providers

We use various technology providers to operate our platform. These providers process your information only according to our instructions and may not use it for their own purposes.

4.3 Legal Obligations

We may be legally required to disclose your information in order to comply with applicable laws in Bangladesh, to follow orders from government authorities or courts, or to prevent and investigate fraud and illegal activities.

4.4 Business Transfers

If badjle undergoes any corporate restructuring, merger, or acquisition, user information may form part of that process. However, in such a case, the new owner will also be required to comply with this Privacy Policy.

The badjle website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and enhance the functionality of our services.

5.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functioning of the website and cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site traffic and usage patterns.
• Marketing Cookies: May be used to show you relevant advertisements.

5.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note, however, that disabling certain cookies may limit some functionality of our website.

Keeping your personal information secure is one of badjle's top priorities. We use industry-standard security technologies and practices:

• SSL Encryption: All data transmitted between our website and your device is protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized staff can access your information.
• Security Audits: Regular security testing and assessments are conducted.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional account security.

While we take every possible security measure, it is never possible to guarantee complete security on the internet. We therefore ask you to keep your login credentials private and to notify us immediately if you notice any suspicious activity.

badjle retains your personal information for as long as it is needed or as required to fulfill legal obligations.

• Active Account Data: For the duration the account is active and for a specified period thereafter.
• Transaction Records: Financial transaction data is retained for a minimum of five (5) years in accordance with regulatory guidelines.
• KYC Documents: Identity verification documents are retained for the period required under applicable law.
• Closed Accounts: Even after an account is closed, information is retained for a specified period to fulfill legal obligations, resolve disputes, and prevent fraud.

When information is no longer needed, it is securely deleted or permanently anonymized.

As a badjle user, you have the following rights regarding your own information:

8.1 Right to Access Your Information

You may request to view the personal information stored in your account at any time. We will provide you with a copy of your information within a reasonable time.

8.2 Right to Correct Your Information

If there is any incorrect or outdated information in your account, you may request that it be corrected. Ensuring accurate and up-to-date information is important for both you and us.

8.3 Right to Delete Your Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained to fulfill legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information in specific cases such as marketing communications or profiling.

8.5 Right to Data Portability

You have the right to request your personal information in a structured, commonly used format.

To exercise these rights, please contact our support team. We will respond to your request within the legally required timeframe.

badjle's services are for people aged 21 and above only. We do not intentionally collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we confirm that a minor is using our platform or has provided information, that account will be closed immediately and the relevant information will be deleted.

If you believe that a minor is using our platform, please contact us immediately.

badjle reserves the right to change, amend, or update this Privacy Policy at any time. If any significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be prominently published on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will change.

If you continue to use our platform after any changes, you will be considered to have agreed to the updated privacy policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact us using the details below:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali

After receiving your message, we will try to respond as quickly as possible and resolve your request within the legally required timeframe.